Important Employee Assistance Program Changes

Hello Team,

Effective 2/1/2020, Hope Enterprises will be changing our Employee Assistance Program (EAP) vendor from ESI to AllOne Health.

As was provided by the previous vendor, AllOne Health will continue to offer free and confidential 24/7 access to master’s level counselors for support “in the moment”.  In addition, our employees and household members will have access to several other services.

During the week of 2/3/2020, a mailing will go out to all staff residences to further describe the services provided by our new EAP vendor. In addition, an EAP rep will be on site at the Williamsport and Danville locations in conjunction with the LCN’s open enrollment meetings in June. The dates/times/locations will be communicated as we get closer to June.

If you need to use the new EAP services prior to receipt of the mailed information, shown below is the new contact information:

  • 1.800.451.1834 – Toll free hotline, 24 hours per day, confidential; use company code: hopeent
  • Mylifeexpert.com – Website; use company code: hopeent
  • My Life Expert – Mobile app (go to website to get the app); use company code: hopeent

If you have any questions, please contact me at 570.326.3745/ext. 1206 or Sarah Gilmore at ext. 1210.

 

Thank you!

Cheryl

Cheryl G. Yoxtheimer, SPHR MSHR
Vice – President Human Resources|Hope Enterprises
2401 Reach Road
Williamsport, PA 17701
(o) 570-326-3745 ext. 1206 |(c) 570-666-7055|(f) 570-326-1258
cyoxtheimer@hopeability.org

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